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Claims Service

Report a Claim

You can quickly and conveniently Report a Claim online 24 hours a day, or call us:

Monday to Friday (8am to 7pm EST)

1-800-274-7865

currentCustomer

I'm a current Bristol West customer

anotherInsurance

I represent another insurance carrier

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I'm someone else

View Your Claim

If you are a Bristol West customer, or you have a claim against a Bristol West customer's policy, click below to login and view your claim status.

currentCustomer

I'm a current Bristol West customer

anotherInsurance

I represent another insurance carrier

incidentWithBW

I was involved in an incident with a Bristol West customer

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I'm someone else

Find my claims Representative

Click below to use claim number or policy number to find your claims representive

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Learn How To Get Reimbursed For Towing and Labor Costs

If your policy includes towing Click here for information on how to get reimbursed

Learn How To Use Your Roadside Assistance Coverage (not available in all states)

If your policy includes Roadside Assistance Click here for information on how to get service

Medical Provider

Click here for information on how to review the status of medical bills submitted for payment.

New Jersey Decision Point Review Plan

Decision Point Review Plan Documents are available here:

View Decision Point Review Plan documents